Business identity
My Contacts Cloud CRM is published by Software GestiónPYME, the business activity of José Ciscar. The public website identifies the responsible person, tax ID and DUNS number.
Trust center
A contact CRM you can evaluate with confidence.
Before you bring contacts, follow-ups and documents into a CRM, you should be able to see who is behind it, how the product is documented and what support is available. My Contacts Cloud keeps those trust signals public, practical and easy to check before you start.
Built by an identifiable software business.
My Contacts Cloud is backed by a visible business identity, a named founder and public contact information. That gives users a clearer starting point than an anonymous sign-up form.
Founder accountability
The founder page identifies José Ciscar as CEO of Software GestiónPYME and creator of My Contacts Cloud CRM, with public responsibility for key product content.
Support contact
Users can contact support at info@mycontacts.cloud. Inside the app, the Queries workflow helps send clearer support requests with the right account context.
Privacy information is available before you start.
A CRM handles relationship data, so privacy should not be hidden until after registration. The public privacy policy and legal notice explain who is responsible, what information is processed and what rights users can exercise.
Privacy policy
The policy identifies the controller, describes account and product-use data, and explains rights such as access, rectification, erasure, limitation, opposition and portability.
Provider access
When Google access is used for contacts or related workflows, authorization is granted by the user and can be revoked from the user's Google account settings.
Data communication
The privacy policy explains that personal data is not communicated outside the controller except under legal obligation or explicit consent. Service processors may access data only under processing terms needed to provide the service.
Operational records
The policy also documents hosting log retention required by Spanish information-society rules and describes measures intended to preserve security, integrity and confidentiality.
Your contacts stay yours.
For many professionals, a contact list is the working memory of the business. My Contacts Cloud is designed to help you use that information better, not trap it inside the product.
No lock-in mindset
Your CRM should make contact work easier without making you feel trapped. My Contacts Cloud supports standard exports so your data remains usable outside the app.
Exportable data
Published export formats include Excel, CSV, PDF, ODS, TXT, JSON, XML, HTML and SQL for table-based work, so your contact information can move when you need it.
Built for relationships
My Contacts Cloud is built to manage your contact relationships, not to turn your client list into an advertising product or a hidden data asset.
Practical security signals for day-to-day work.
The product focuses on everyday CRM work: sign in, find the right contact, act from the record and keep follow-up visible. The trust model is practical: clear access options, documented account rules, daily backups, support context and public product information.
| Area | Publicly verifiable signal | Why it matters |
|---|---|---|
| Access | Login options include Google, Microsoft, Apple and email/password accounts. | Users can choose a familiar sign-in method, and provider-based access stays connected to the user's own provider account. |
| Password accounts | The manual describes password rules for email/password accounts: at least 8 characters, uppercase, lowercase, number and accepted symbol. | It creates a sensible baseline for users who choose email/password instead of provider sign-in. |
| CRM data model | Contacts, interactions, reminders, documents, meetings and events stay linked to the relevant contact record. | Keeping context together reduces everyday friction: fewer misplaced files, fewer forgotten follow-ups and fewer undocumented conversations. |
| Backups | Daily backups are part of the operational routine behind the service. | Regular backups add a practical layer of resilience for a CRM that users rely on every day. |
| Support context | The manual recommends sending account ID, browser, device, steps followed and a clear issue description. | Support starts with a clearer description, which makes it easier to understand and resolve the issue. |
A focused product architecture around the contact record.
The most important product decision is simple: the contact record is the working hub. Direct actions, history, documents, reminders and scheduling stay connected to the same record across devices.
One contact workspace
Use the same CRM workspace from web, desktop, tablet and mobile, so a contact record stays useful when work moves between devices.
Direct action layer
From a contact record, users can call, send WhatsApp or SMS, send email, open a website and launch Google Maps when the data is available.
Document and email context
Documents can be linked to contacts and events, selected from the email composer and kept with the record that gives them context.
Imports with review
The manual documents imports from Google, Microsoft, Apple and Excel, including duplicate checks and an import summary.
Follow-up visibility
Interactions can include status, channel, next action and reminder date, helping users see what needs attention next.
Export formats
Published export formats include PDF, Excel, ODS, CSV, TXT, JSON, XML, HTML and SQL for table-based work.
The trial and plans are clear before you commit.
Trust also means knowing what you are trying, how plan capacity works and how the subscription can change as your workflow grows.
10-day free trial
The public offer is a 10-day free trial with no credit card required, so users can test real contact workflows before choosing a plan.
Capacity-based plans
PRO plans are explained through capacities for contacts, interactions, events and documents. The pricing page documents how those limits work.
Upgrade and cancellation
The pricing FAQ explains upgrades and cancellation, including how cancellation stops automatic renewal at the end of the current billing period.
Public references that support the product footprint.
These pages and listings help you verify the official product footprint before starting your trial.
Certification status.
My Contacts Cloud does not currently publish ISO 27001 certificates, SOC 2 reports, third-party security audit reports or a custom enterprise SLA. For the current product stage, trust is built through visible identity, public privacy information, documented workflows, clear pricing, direct support and public app-store references.
Questions users often ask before trying it.
A short, plain-English summary of the points users usually want to check before bringing their contacts into a CRM.
Does My Contacts Cloud publish ISO 27001 or SOC 2 reports?
Not at this time. My Contacts Cloud currently builds trust through public identity, privacy information, documentation, support, pricing clarity and official product listings. If formal reports are published in the future, this page should be updated to point to them directly.
Where can I review privacy and legal information?
The website publishes a privacy policy and legal notice. They identify the controller, contact details, data-processing information and user rights before you start the trial.
Does My Contacts Cloud publish an enterprise SLA?
No custom enterprise SLA is currently published. The public evaluation path is the manual, support contact, pricing page, product video and 10-day free trial.
Can I try the product before paying?
Yes. My Contacts Cloud offers a 10-day free trial with no credit card required, so users can test the contact workflow before choosing a PRO plan.
Is a 10-day trial enough to evaluate it?
Yes. My Contacts Cloud is designed to be simple and practical, so you do not need weeks of training before seeing value. You can import or create contacts, try direct actions, add follow-ups and check whether the workflow fits your routine within the first few days.
Can I export my contacts if I need to leave?
Yes. My Contacts Cloud publishes standard export formats such as Excel and CSV, along with other table export formats, so your contact data remains portable.
How does support work?
The app includes a Queries workflow, and the manual recommends sending the account ID, browser, device, steps followed and a clear description. Users can also use the public support email: info@mycontacts.cloud.
What can I check before creating an account?
You can review the legal notice, privacy policy, founder page, pricing page, product video, app-store listings and product documentation before starting the trial.
Try it with your own contact workflow.
Find a contact, act from the record, attach the next step and see whether My Contacts Cloud fits the way you already work. Start free for 10 days, no credit card, no lock-in.