One customer context for the team
Owners and members work with the same contacts, documents, events, interactions, reminders, groups, tags and configurable fields.
No separate personal databases
Clear capacity, predictable cost
Choose the workspace size your team needs today.
Every plan includes the same complete My Contacts Cloud CRM workflow. The difference is how many users, active contacts and document storage your shared workspace includes.
No seat add-ons
Each plan includes a fixed number of users. The subscription quantity stays at one; move to a larger plan when the team grows.
Simple team billingTwo months saved each year
Annual billing costs the equivalent of ten monthly payments, an approximate saving of 16.67% compared with twelve monthly charges.
One annual paymentTax shown before payment
Public prices are before tax. Paddle calculates applicable VAT, sales tax or other indirect tax and shows the final total at checkout.
Electronic invoice and receiptCompare plans at a glance
All limits apply to the shared workspace, not separately to each user.
| Plan | Included users | Active contacts | Document storage | Monthly | Annual |
|---|---|---|---|---|---|
| Team | 2 | 1,000 | 5 GB | €18 per month | €180 per year |
| Team PlusPopular | 3 | 2,000 | 10 GB | €27 per month | €270 per year |
| Business | 5 | 4,000 | 20 GB | €45 per month | €450 per year |
| Scale | 10 | 10,000 | 50 GB | €90 per month | €900 per year |
Included in every plan: unlimited events and interactions, the full contact workspace, documents, calendar, reminders, imports, email tools and access from supported web, desktop and mobile environments. Prices exclude tax.
How workspace capacity works
The limits are independent, easy to review in Summary and shared by everyone in the workspace.
USERS
Owner, members and pending invitations
The owner is included in the user limit. Active members and pending invitations also use an included place, because an invitation reserves the seat until it is accepted or cancelled.
- Team includes 2 users in total.
- Only the owner manages invitations and members.
- Removing a member blocks access without deleting shared records.
CONTACTS
Active contacts across the workspace
Contact capacity is shared. It is not divided into individual allocations for each person.
- Google, Microsoft, Apple and Excel imports use the same contact capacity.
- Duplicate checks use normalized phone numbers and email addresses.
- Groups, tags and configurable fields are included.
STORAGE
Only stored documents consume storage
Document storage is measured by the real size of files stored for the workspace. One commercial GB equals 1,000,000,000 bytes.
- Events and interactions do not consume document storage.
- Contacts are measured separately.
- Summary shows current usage against the plan.
UNLIMITED ACTIVITY
Events and interactions do not have a numeric plan cap
Keep the working history around every contact without selecting a plan based on a separate event or interaction allowance.
- Record calls, emails, visits and outcomes.
- Create meetings, tasks and reminders.
- Plan selection stays focused on users, active contacts and document storage.
What every paid plan includes
Capacity changes, but the product does not become a different edition.
Complete contact records
Configurable fields, company details, references, preferences, notes, groups, tags and direct actions for calls, SMS, WhatsApp, email, websites and Maps.
Read the manual →Interactions and reminders
Keep outcomes, pipeline stages, pending actions and dated reminders connected to the same relationship history.
Read the manual →Files and editable office documents
Upload customer files, create compatible office documents and keep them connected to the record where the team needs them.
Read the manual →Events, tasks and participants
Use day, week, month and agenda views, connect participants and documents, and keep scheduled work close to contact context.
Read the manual →10-day Team trial — no payment card
Use the real product and invite one colleague before choosing a paid plan.
Trial capacity
The trial uses Team capacity: 2 users, 1,000 active contacts and 5 GB of document storage, with unlimited events and interactions. You do not create a Paddle subscription until the owner chooses a paid plan and completes checkout.
All users must use a valid, verified email address. Owners and members use the same sign-in screen and the same shared records.
TEST REAL WORK
Use the ten days well
- Import a representative contact set.
- Invite the second Team user.
- Create follow-up, documents and meetings.
- Check usage in Summary.
Billing, plan changes and cancellation
New subscriptions use Paddle Checkout and the Paddle customer portal.
Paddle processes the transaction
Paddle is the authorized reseller and Merchant of Record for paid subscriptions. It calculates applicable indirect taxes and provides electronic invoices and receipts.
Refund policy →Billing belongs to the owner
Only the owner can buy a plan, change it, open the billing portal, view invoices or cancel renewal. Members do not receive payment-provider controls.
Team permissions →Review proration before confirming
Paddle can calculate an immediate prorated adjustment when the owner changes plan or billing interval. A downgrade is blocked if current usage does not fit.
Plan procedure →Access continues through the paid period
Cancellation is scheduled for the end of the current billing period. It prevents the next renewal; it does not delete the workspace, team or data.
Cancellation vs deletion →Which plan fits your team?
Start with the smallest plan that covers both the people who need access and the expected contact and document volume.
Owner + one colleague
A compact shared CRM for two people, with up to 1,000 active contacts and 5 GB of document storage.
€18 monthly · €180 annualA three-person workflow
More contact and document room for an owner and two members working regularly from the same CRM context.
€27 monthly · €270 annualUp to five users
For an established small team with up to 4,000 active contacts and 20 GB of shared document storage.
€45 monthly · €450 annualUp to ten users
For broader collaboration and heavier contact and document volumes without moving to per-seat billing.
€90 monthly · €900 annualFrequently asked questions
Quick answers about the trial, limits and Paddle billing.
No. The trial starts without a payment card and includes Team capacity: 2 users, 1,000 active contacts and 5 GB of document storage.
No. Every paid plan includes the same complete CRM workflow. Plans differ only by included users, active contacts and document storage.
Users, active contacts and the actual size of stored documents count toward plan limits. Events and interactions are unlimited.
No. Each plan includes a fixed number of users. Pending invitations reserve a seat. To add more users, the owner moves the workspace to a larger plan.
Annual billing costs the equivalent of ten monthly payments, so it saves two months compared with paying monthly for a full year.
No. Public prices are shown in euros before tax. Paddle calculates and displays any applicable VAT, sales tax or other indirect tax during checkout.
Yes. The owner can request a plan or billing-interval change. Paddle may calculate a prorated adjustment. A downgrade is available only when current users, active contacts and document storage fit the lower plan.
Cancellation is scheduled for the end of the current paid period. The subscription remains active until then. Cancelling renewal does not delete the account or its data.
Start with Team capacity. Scale when the workspace needs it.
Use the product for ten days without a payment card, invite one colleague and choose a paid plan only after testing the shared workflow.
Start freeOpen the manualContact support